Welcome to Hamza Technical Services. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our services, including home maintenance, AC maintenance and repair, electrical services, plumbing, painting and renovation, tiling and flooring, carpentry, gypsum and partition works, garden and landscaping, bathroom and kitchen renovations, handyman services, and cleaning services.

Please read these terms carefully before using our website or services. If you do not agree with these terms, you should not use our services or website.

1. Service Agreement

When you request our services, you enter into a service agreement with Hamza Technical Services. By submitting a service request or making a booking, you confirm that you agree to our terms, and we agree to provide the requested services.

2. Services Provided

We provide the following services:

• Home Maintenance Services

• AC Maintenance & Repair

• Electrical Services

• Plumbing Services

• Painting & Renovation

• Tiling & Flooring Services

• Carpentry Services

• Gypsum & Partition Works

• Garden & Landscaping Services

• Bathroom & Kitchen Renovation

• Handyman Services

• Cleaning Services

The scope and details of the services you request will be confirmed when you make your booking. Any changes or additional services will require approval and may incur additional costs.

3. Payment Terms

• Service Fees: All services are subject to charges as agreed upon at the time of booking. Prices for services are provided upfront, and payment is due upon completion of the services, unless otherwise agreed.

• Payment Methods: We accept various payment methods, including credit cards, debit cards, and bank transfers. All payment information is processed securely.

• Late Payments: If payment is not received within the agreed timeframe, we may suspend or cancel services and apply additional fees for late payments.

4. Client Responsibilities

• Access to Property: You agree to provide clear access to the location where services are to be performed. If we are unable to access the site due to safety concerns or other reasons, the scheduled service may be delayed or canceled.

• Information Accuracy: You must provide accurate information regarding the services required and any specific needs related to your property.

5. Cancellation and Refunds

• Cancellations: You may cancel your booking up to 24 hours before the scheduled service without penalty. Cancellations made less than 24 hours before the scheduled time may incur a cancellation fee.

• Refunds: If you are dissatisfied with our services, please contact us within 7 days of service completion. We will address any issues and offer a refund or alternative solution, at our discretion.

6. Service Guarantees

• Quality of Service: We strive to provide high-quality services. If a problem arises due to our workmanship, we will correct the issue free of charge within a reasonable timeframe.

• Warranty: Certain services (such as installations) may come with a warranty. Details of the warranty will be provided at the time of service.

7. Liability

• Limitation of Liability: Hamza Technical Services is not responsible for any indirect, consequential, or incidental damages arising from the use of our services, except where required by law. Our liability is limited to the cost of the services provided.

• Force Majeure: We are not liable for any delays or failure to perform services due to events beyond our control, including but not limited to natural disasters, accidents, strikes, or government restrictions.

8. Intellectual Property

• Content Ownership: All content on our website, including text, images, logos, and other materials, is owned by Hamza Technical Services or used with permission. You may not use or reproduce any of this content without our express permission.

9. Privacy and Data Protection

• Personal Information: We collect and process your personal information as described in our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in our Privacy Policy.

10. Changes to Terms and Conditions

Hamza Technical Services reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website, and the effective date will be updated. You are advised to review these terms periodically for any changes.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Hamza Technical Services
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Website: [Insert Website URL]